Privacy Policy

Effective date: 10/01/2026

SophroWays (“we”, “us”, “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, subscribe to updates, or participate in sophrology sessions and related services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Who We Are

SophroWays is a wellbeing practice offering sophrology sessions, workshops, and supportive resources in English and French.
Lucile Dieblery, Sophrologist and founder of SophroWays, provides the Services.

If you have questions about this Privacy Policy, you may contact us at:
Email: [insert email]

2. Information We Collect

We collect only the information necessary to provide our services and communicate with you.

2.1 Information You Provide Directly

  • Email address when you subscribe to updates or request notifications
  • Name (optional)
  • Booking information when you schedule a session
  • Payment information (processed securely by third‑party providers; we do not store card details)
  • Any information you choose to share during sessions or communication

2.2 Information Collected Automatically

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Basic analytics data

This helps us understand how visitors use the site and improve the experience.

2.3 Cookies

Our website may use cookies or similar technologies to:

  • Improve site performance
  • Remember your preferences
  • Provide basic analytics

You can manage or turn off cookies in your browser settings.

3. How We Use Your Information

We use your information to:

  • Provide sophrology sessions and wellbeing services
  • Send updates, resources, and relevant emails (only if you subscribe)
  • Respond to your messages or enquiries
  • Manage bookings and payments
  • Improve our website and services
  • Comply with legal obligations

We never sell or share your data with third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

If you are in the EU or UK, we process your data under the following legal bases:

  • Consent (e.g., subscribing to emails)
  • Contractual necessity (e.g., booking a session)
  • Legitimate interest (e.g., improving services)
  • Legal obligation (e.g., accounting requirements)

5. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your information from:

  • Loss
  • Misuse
  • Unauthorised access
  • Disclosure
  • Alteration

Data is stored securely and only for as long as necessary for the purposes described in this policy.

6. Sharing Your Information

We may share your information with trusted third‑party providers who help us deliver our services, such as:

  • Payment processors
  • Booking platforms
  • Email service providers
  • Website hosting services

These providers are required to protect your data and use it only for the services they perform for us.

We do not share your information with advertisers or unrelated third parties.

7. Your Rights (GDPR)

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion (“right to be forgotten”)
  • Withdraw consent at any time
  • Request data portability
  • Object to certain types of processing

To exercise these rights, contact us at [insert email].

8. Email Communications

By subscribing to updates, you agree to receive emails from SophroWays.
You can unsubscribe at any time using the link in any email.

We will never send spam or unrelated content.

9. Children’s Privacy

SophroWays does not knowingly collect personal information from individuals under 18.
If you believe a minor has provided information, please contact us so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The “Effective Date” will be updated accordingly.
Continued use of the website or services indicates acceptance of the updated policy.

11. Contact

For questions about this Privacy Policy or your personal data, contact:
Email: [insert email]
 Website: https://sophroways.com/ 

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